Welfare Consultancy

Our Role

We collaborate with leadership and teams to implement proactive strategies that promote open communication, collaboration, and mutual support, ensuring all members of your organisation can thrive in an environment that prioritises wellbeing.

Our welfare consultancy services include comprehensive assessments of your current practices, identifying gaps and providing evidence-based recommendations. Whether addressing day-to-day operations or critical project milestones, we help you create positive and safe environments that support mental health, reduce stress, and prevent burnout.

How we do it

Led by our founder, Lauren, we have introduced the innovative role of Welfare Consultant to the creative industries.

Our mission is to support senior managers and producers in recognising and fulfilling their moral, legal, and financial responsibilities to uphold exceptional standards of care.

We provide tailored solutions, including organisation-wide Welfare Training, bespoke support informed by audits and reviews, and strategic guidance for long-term improvements.

Working with us helps to minimise the negative impacts of illness on individuals and organisations while fostering a supportive, nurturing, and positive workplace culture for everyone.

Why we do it

At PlayWell, we view preventative care as more than just a set of policies—it is a strategic imperative for fostering a positive working culture. Preventative care has the potential to create a greater impact on people’s health and wellbeing than reactive measures. It helps individuals feel safe, respected, and heard, while building cultures where people can thrive. This, in turn, enables creativity, experimentation, and boldness. Crucially, this approach recognises that care is a collective responsibility.

With support from Arts Council England and the Mayor’s Office at the Greater London Authority, we conducted a research project to explore the need for preventative care and support within the creative industries, aiming to better understand the current landscape.

Our research reveals that most people feel that stressful working conditions—such as rushed timelines, low and delayed pay, precarious contracts, and systemic abuses of power—negatively affect their mental health. While the creative industries widely acknowledge these issues, many organisations continue to perpetuate such practices, fail to support their workers, or even recognise the need for change.

How can we bridge this gap between what we know as individuals and how we act as a community?

Read more in our report below:

Clients include

If you’re interested in how our Welfare Consultancy can help to support your organisation

Contact us

For further support and advice please visit these brilliant charities and support services.

Chasing the Stigma aims to remove unnecessary stigmas attached to mental illness by using first-hand experiences to disarm and normalise the topic, pulling together, making a difference and changing the way society approaches mental illness.
The Campaign Against Living Miserably (CALM) is leading a movement against suicide, the single biggest killer of men under 45 in the UK and the cause of 18 deaths every day.
Anxiety UK works to relieve and support those living with anxiety and anxiety-based depression by providing information and support via an extensive range of services.
Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.
The Samaritans are a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide.
The Speakers Collective is a Social Enterprise who work together with a shared commitment to challenge stigma, facilitate important conversations and promote learning on a variety of social issues.
Heads Together work to ensure that people feel comfortable with their own and their friends and family everyday mental health and well being.